News

We Offer Video Counselling!, by Scott Williams

We are excited to announce that we now offer online Video Counselling! While the field is still evolving, KW Counselling Services and OK2BME are committed to best clinical practices derived from our work delivering counselling in more traditional ways and as required by our professions’ Codes of Ethics and Practice Standards.

To deliver this service, we are using a platform called OnCall Health. This will allow us send you appointment reminders via e-mail and will also allow clients and their therapists to exchange documents in a secure manner. Keeping client information private is extremely important to us and OnCall Health has a robust security system. Click here to read more about their privacy standards.

Online video counselling might be a good option for you if travel to our office is not possible, or if you are simply more comfortable receiving counselling service from home. There are special considerations that apply to our video counselling services that clients need to be aware of and understand. Click here to read our video counselling FAQ.

If you are interested in learning more or want to find out if video counselling would work for you, please call 519.884.0000 and speak with our Intake team.

We are able to offer this service thanks to a Seed Grant from the Ontario Trillium Foundation which allowed us to increase the internet capacity in our building and invest in the appropriate training for our staff. Thank you to OTF for their support of accessible mental health supports.